Several businesses abound for whom delivery of products to customers is an integral part of their service.
Choosing the right company to handle your delivery is needful if you desire positive reviews. Here are five things to consider before you select a delivery service for your business.
1. Speed
Speed of delivery is critical for many businesses. It behooves on you as a brand to not just offer an estimated time slot for delivery but go the extra mile to meet up. Therefore, you should know the average delivery speed each courier company offers, and what range of speed they can deliver to suit your demand before you offer patronage
2. Reviews
There is no gainsaying the fact that reading reviews can save your brand from loss of money and credibility. Go online and read reviews about the delivery company you intend to use. The lesser the negative reviews, the better they are in their quality service provision.
3. Customer Service
The first rule of engagement in business is;
- The customer is always right
- Do not forget rule number one.
Just imagine having to deal with an unpleasant customer care operator. A delivery company whose customer care operators are pleasant to talk is the go-to company for ease of business.
4. Areas Covered
To avoid stories that touch the heart, be sure to find out if the delivery covers the exact place where your product needs are to be delivered
5. Care
There are a plethora of graphic tales about items en route delivery getting damaged. While shipping delicate, and fragile products/items – the way your courier handles them is beyond important. When making your choice, make sure you talk to them about how they approach the care for your deliveries – go a step ahead by reading reviews too!
Source: KWIK.
