You bought airtime to make an urgent call. On dialing the number, the voice tells you that your balance is not sufficient to make this call, please recharge your line depending on your telecommunication network.
Within seconds, you get a text message, CONGRATS, your 2GB data has been successfully auto-renewed. Your face turns red and you angrily place a call to the customer service of your service provider but they simply apologise saying there is nothing we can do.
To avoid this, it important to know how to deactivate auto-renewal on your MTN, Airtel, 9mobile, and Glo network every time you recharge
How To cancel auto-renewal on MTN
- Dial *131# on your MTN line
- Choose Data Plans – Option 1.
- Select 99 for next and choose 9-Manage Data where you can view your active data bundle, opt n for auto-renewal and cancel it.
- Choose Cancel auto-renewal – Option 3.
- Select the MTN data plan bundle to Opt-Out Of.
- You have successfully opted-out.
Alternatively, you can cancel it on MTN by sending NO+ subscription code to 131. For example, to cancel auto-renewal on MTN daily plan (75MB for N100), SMS NO104 to 131.
How To cancel auto-renewal on Airtel
- Text “STOP” to 141. Or
- Text “STOPAUTORENEW” TO 440.
- you would receive a confirmation message from Airtel that your request was successful.
- You can keep trying until you get a confirmation message from the network provider.
How To cancel auto-renewal on Glo
- Kindly Send “CANCEL” to 127
- You would get a confirmation message from Glo informing you that the operation was made.
How To cancel auto-renewal on 9mobile
- Simply dial *229*0# to deactivate.
- You can also text STOP to 229
- You would receive a confirmation message from 9mobile that your request was successful.
- Continue trying until you receive a message from 9mobile
