Amazon has announced the launch of Amazon.co.za, providing customers in South Africa with a new online shopping experience.
For products fulfilled by Amazon, customers will enjoy free delivery on their first order, followed by free delivery for subsequent orders above R500 (about $27). Customers will also receive status updates via WhatsApp, so they can track their order at every step of the way.
To further ensure a convenient and trusted shopping experience, Amazon.co.za offers hassle-free returns within 30 days via convenient options, including home pickup and self-drop. Additionally, customer support is provided via phone, email, and live chat.
“We are excited to launch Amazon.co.za, along with thousands of independent sellers in South Africa. We provide customers with great value, broad selection—including international and local products—and a convenient delivery experience,” said Robert Koen, managing director of Sub-Saharan Africa, Amazon. “From today, customers can count on Amazon.co.za for a stress-free shopping experience, fast and reliable delivery, access to 3,000 pickup points, 24/7 customer support, and easy returns. Customers will also enjoy free delivery on their first order.”
Amazon has also partnered with goGOGOgo, a South African non-profit organization, offering customers the opportunity to package eligible products in handmade gift bags.
Based in Johannesburg with projects across South Africa, goGOGOgo is dedicated to building the capacity, skills, and knowledge of grandmothers, locally known as GOGOs. Made from recycled plastic and handsewn, these gift bags directly support local businesses and income generation opportunities for GOGOs raising children. With over four million children in South Africa being raised by GOGOs, this project helps contribute to improved life outcomes for these families.
“We are grateful for this wonderful opportunity to partner with Amazon to expand our reach and make a meaningful impact in promoting positive life opportunities and health outcomes for GOGOs and the children they are raising, often in difficult conditions,” said Founder of goGOGOgo, Jane Simmonds. “Through this partnership, Amazon recognizes the importance of our cause to support these extraordinary women in the vital role they play within their families and their communities around South Africa.”
