FBNQuest
Economy Feature Health

COVID and the Growth of Technology in Nigeria – FBNQuest

It is often said that the COVID-19 virus has brought

MarTech
Feature Social Media

MarTech in Nigeria: How Media Intelligence Can Be Used to Increase Your Brand Reputation and Customer Engagement

By Giovanni Hofmeyer Marketing technology, commonly known as Martech, refers

`Customer
customer service Feature

Inclusive Design is Transforming Customer Journey as Digital Expectations Skyrocket

Embracing inclusive design is a pathway to innovation that organisations

Customer
customer service Feature

A Trust-defined Customer Experience Journey Will Dominate 2021

Gaining brand trust has taken on a much deeper meaning